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ABS Business Products believes the true test of a business relationship doesn't start the day a company sells you a product, but rather, the day after. In today's demanding and fast paced business climate, the service and support you receive after you invest in a copier/printer system is equally important as the product itself. This is especially true with critical office automation equipment. Virtually every company relies heavily on copier/printer and facsimile systems. The service of these machines determines to a great extent a company's ability to compete and prosper. ABS realizes this fact and recognizes that we market copier/printer systems but our product is service.
We pride ourselves on the quality of the service we provide. Our technicians are factory trained and have won awards for their efforts in the training classes. Our service department has been honored to have received the Promaster Service Award for technical expertise for the last ten years. Only 10% of the dealers in the country receive this honor. It is just a reflection of the responsiveness and commitment we strive to make to our clients. During our annual user survey 96% of the respondents rated our service department as good or excellent.
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